Last updated: 01-11-2025
Sunnah Marriage Hub provides access to digital membership services that are delivered immediately after payment. Because service delivery begins instantly and features are available immediately, all payments are final and non-refundable.
When a user purchases any membership plan, features are unlocked instantly. Under the UK Consumer Rights Act and digital goods exemption, users acknowledge:
Digital services are considered “consumed” once access is granted, regardless of usage.
Each membership plan includes a limited number of:
Profile Access Requests
Biodata & Profile Details Access
The access request is withdrawn
The approval process does not continue
Once these limits are used, they cannot be refunded or restored, even if:
This ensures fairness and prevents misuse.
Quotas are deducted instantly when a user performs an action, including:
Submitting a Profile Access Request
Requesting access to profile details or biodata
These actions cannot be reversed or undone.
If a user initiates a chargeback after using any part of their membership:
We fully comply with Stripe, Mollie, Paystack, and other processors by providing timestamped logs, usage data, and verification records.
Users may cancel future renewals anytime (if on a recurring plan). However:
Membership remains active until the end of the current billing period.
To maintain safety and prevent abuse:
These measures are necessary to protect the integrity of our halal-compliant digital platform.
Accounts suspended or banned for violating platform rules, Islamic conduct guidelines, or Terms & Conditions are not entitled to refunds.
By creating an account or making a purchase, you acknowledge and agree to: